We have had a great response to our first edition and want to thank all of you who have taken the time to write or talk to us about it. We really appreciate your opinion on us and what we do, so please get in touch if you have comments on any aspect of our products or service. email@example.com It is impossible to avoid the fact that the festive season is almost upon us. Time to start making plans to see families and loved ones and getting the house spruced up for the big day. Here at IPI we are also looking forward to the holidays and we hope all our customers will be enjoying this special time of year too. We would like to take this opportunity to advise you that the IPI offices will be closed from Friday, the 23rd December and we will return with renewed energy and vigour on Tuesday, the 3rd January. We wish you and your family a merry Christmas and a happy, healthy and prosperous New Year. In this issue we are asking you for your feedback and suggestions for additional products you would like IPI to offer. Also included are features on our partner, Schäfer Werke GmbH as well as our range of containers and you will get to know Lesley Collington, our Customer Service Manager and beer connoisseur at large.